We strongly respect and value your privacy, and seek to ensure that you are completely aware of how we process your personal information. We are committed to maintaining the highest standards of security related to the personal information that you provide to us while using our app, our website, and other services we provide (“Services”).
This Privacy Policy (“Privacy Policy” or “Policy”) applies to personal information that you may provide while using our Services, or we may obtain about you, unless specified otherwise. Personal information (referred to as “information” in the Policy) is any information, that either by itself or in combination with other information we have, identifies or can identify you.
Please read and understand this Policy carefully, and reach out to us should you have any questions. Please also read our Terms of Service that apply to your use of our Services. We will notify you if we release any additional notices or terms and conditions for our Services.
The Loanwoof app and website are provided to you by Lawolfintech Private Limited (“Company”, “we”, “our” or “us”). We use information collected pursuant to the Policy to provide our Services, including processing your loan applications with banks or financial institutions of your choice, assessing your creditworthiness, and helping you find agents that assist in your application process
BY CREATING A USER ACCOUNT AND CONSENTING TO THIS POLICY, YOU AGREE TO THE COLLECTION, RETENTION, USE, AND DISCLOSURE OF INFORMATION IN ACCORDANCE WITH THIS POLICY
We collect information at the time you create your account, on an ongoing basis based on your usage of our Services, and from relevant third-party partners. Information we collect from you includes:
We collect information about you through the user account you create on our app or our website, including:
Profile/Identity information: your name, email, gender, phone number, age, official identity documentation (such as PAN or your Aadhar number), photographs, mailing address, education and employment history, location information (only in cases of offline processes) and other information that helps identify you on our Services. To the extent feasible, we will demonstrate optional and mandatory fields within our app or our website.
Financial information: We may collect financial information such as your UPI details to facilitate payment of rewards collected through the use of our Services. We may also collect your previous tax records that are relevant to your applications.
Address Books: We will only use address book information to retrieve relevant contact details, and will not store such information.
Details of products that you are interested in.
We collect information about you through other third-party sources of information.
Credit Information: We may collect (or obtain from relevant third-party sources) credit history or related information (including credit reports from relevant credit bureaus).
We may collect certain information based on your usage of our Services, including based on your preferences within our app and website.
We may automatically collect certain information through your usage, such as your device information based on the privacy settings on your device. Once you install our application, we may collect information from your device, including your device version, device model, SIM information, unique device identifiers and mobile network information.
We require storage permissions on your device to securely retain relevant information, such as KYC documents
We may also automatically track certain information based on your behaviour on our Services, such as cookies information.
We may also collect logs and diagnostic information for improving the functionality of our Services.
The information we collect will only be used to provide our Services in accordance with applicable laws. We will use your information to provide our Services. This includes the following purposes:
We will use your information to provide our Services. This includes the following purposes:
We only share your information within our Company or with third parties, in accordance with this Policy or with your express consent.
We may share your information with our trusted service providers who provide us technical support services, customer support services and help us improve our Service.
With your permission, we will share your loan applications and related information with banks and other financial institutions of your choice to facilitate your loan applications.
We will share your information with third-party partners who help us undertake credit risk assessments. This disclosure is necessary for us to assess your loan applications.
We may also share your information with third-party advertisers who will serve personalised ads when you visit our Services. Such advertisers may use your information to show ads that are relevant to you on our Services
With your permission, we will share your requisite information with third-party agents who will assist with processing your loan applications
In order to comply with valid requests from law enforcement or authorised government agencies, we may disclose relevant information to such agencies. We may also disclose your information to law enforcement to prevent imminent harm, or otherwise protect the safety of our users.
We will retain your information collected under this Policy for as long as necessary to provide our Services.
You can always opt out of this Policy and our Services by de-registering your account or contacting us at loanwolfclub@gmail.com. Even after you de-register your account, we can continue to retain information that is necessary for us to provide our Services.
We implement reasonable physical and technical safeguards to protect your information in accordance with applicable laws.
If you wish to access, review or amend any information you provide to us, you can contact us at loanwolfclub@gmail.com.
If you wish to access, review or amend any information you provide to us, you can contact us at loanwolfclub@gmail.com.
We may amend this Policy from time to time. We will notify you of any material changes to the Policy.
If you have any questions about the Policy, or our Services, please contact us at:
LAWOLFINTECH PRIVATE LIMITED, 9-1-164/A, 165&166 S.D. Road, Hyderabad, Telangana. Pincode: 500003
Email: loanwolfclub@gmail.com